Privacy Policy

PRIVACY POLICY AND PERSONAL DATA PROTECTION STATEMENT

The operator of personal data, as defined by the EU General Data Protection Regulation (GDPR) and the applicable law governing the protection of personal data, is:

Floramicato d.o.o.

Štuki 41

2250 Ptuj

Slovenija

Elektronska pošta: info@floramicato.com

Floramicato d.o.o., operator of the online store floramicato.com, undertakes to store and process all acquired personal data in accordance with GDPR and applicable Slovenian legislation (Personal Data Protection Act).

ACQUISITION OF PERSONAL DATA

We acquire personal data in the following ways:

– via the online form for signing up for news;

– when ordering products in the online store;

– during personal communication with the client and

– when communicating by e-mail with the customer.

PURPOSE OF COLLECTING AND PROCESSING OF PERSONAL DATA

Subscribe to the newsletter:

We use personal data (e-mail) to send newsletters with information about events, special offers and news. The recipient can unsubscribe at any moment and we permanently delete his e-mail address as well.

Inquiry form:

We use personal data to process your inquiry. We will not use the entered data without your explicit consent.

Order in the online store:

We use personal data to process your order. We use the data to issue the invoice and process the delivery. We will not use the entered data without your explicit consent.

Email communication:

We use personal data to process your e-mail contact. We will not use the entered data without your explicit consent.

PASSING OF PERSONAL DATA

We disclose personal information to law enforcement and other government authorities to the extent required by law or necessary to prevent, detect or prosecute crimes and fraud.
We undertake that under no circumstances will we forward your data to unauthorized persons or other persons for advertising purposes.

TRANSMISSION OF PERSONAL DATA

We disclose personal information to law enforcement and other government authorities to the extent required by law or necessary to prevent, detect or prosecute crimes and fraud.

We commit that under no circumstances will we forward your data to unauthorized persons or other persons for advertising purposes.

Floramicato d.o.o. uses the MailChimp online platform to send e-newsletters. MailChimp stores the personal data of individuals for the purpose of sending newsletters: first name, last name, e-mail address, country. The MailChimp online platform ensures compliance with the requirements of the General Regulation on the Protection of Personal Data (EU Regulation 2016/679), and has also obtained a certificate of compliance with the EU – U.S. Privacy Shield Framework. The General Terms of Use and the Privacy Policy of the MailChimp platforms are accessible https://mailchimp.com/legal/privacy/.

YOUR RIGHTS

In accordance with the provisions of the EU General Data Protection Regulation (GDPR), you have the following rights:
– accessing and copying your personal data;

– to supplement or correct your personal data, if these are incomplete or inaccurate;
until the deletion of your personal data, especially if they are no longer necessary for the purposes for which they were collected, or were processed illegally or were processed based on your consent, you have revoked your consent and there is no other legal basis for their processing;

– until the transfer of personal data to another operator, when this is technically feasible;

– to limit the processing of your personal data, especially if you dispute their accuracy – namely for a period that allows us to verify the accuracy of your personal data; if the processing is illegal, you object to the deletion of personal data; if the data retention period has expired and you need it to assert legal claims;
you can revoke the given consents for information at any time.

To establish all of your rights or to obtain additional information, please contact our data protection officer, who is available at the e-mail address: info@floramicato.com. We will process and respond to your application in accordance with the GDPR.

If you believe that your rights or regulations on the protection of personal data have been violated, you can complain to the competent state authority: Information Commissioner of the Republic of Slovenia (Zaloška 59, 1000 Ljubljana, telephone: 01 230 97 30, fax: 01 230 97 78, e-mail: gp.ip@ip-rs.si).

STORAGE PERIOD OF PERSONAL DATA

If we have your explicit consent for a specific processing purpose, the retention period is: until cancellation.

Legal processing from Article 6b of the GDPR – processing is necessary for the implementation of the contract (storage period: 10 years), or for the implementation of measures at the request of such an individual before the conclusion of the contract (storage period: 5 years).